It was perhaps thanks to COVID that we decided to change direction and thoroughly review our business model. We are moving away from the idea of doing everything in-house and at our own location. 2021 was a challenging year in that regard. For example, the showroom, which had only been visited sporadically by customers in recent years, has now disappeared, replaced by our online catalogue. This is a new, more efficient way of working that delivers clear results. Moreover, the focus within our customer base has also changed. We’re now focusing more on customers who attach importance to solid, sustainable products.

Prosperity or, in other words, wealth. Not only for ourselves, but also for others. We achieve this in a variety of ways:

• Our employees are paid a salary in accordance with the statutory salary scales (or better) and receive fringe benefits such as hospitalization insurance.
• We also keep up with the latest developments at board level and in terms of legislation by continuously training as management, including through courses at Guberna.
• In order to give young people the necessary opportunities, we offer internships every year. These represent important extra human resources, in particular for our communication and administration department.
• We work together with the activation centre at the psychiatric centre in Tienen and the tailor-made company BWB Londerzeel. This is an ideal way to create opportunities for people who may be struggling to find work.